Frequently Asked Questions

Orders

How do I place an order?
Simply browse our collections, add items to your cart, and complete checkout. You'll receive a confirmation email once your order is placed.

Can I change or cancel my order?
Contact us as soon as possible after placing your order. We can usually make changes before the order ships.

Shipping

How long does delivery take?
Most orders within Qatar are delivered within 2–5 business days.

Do you offer free shipping?
Yes, we offer free shipping on orders over a set amount. See our Shipping Policy for details.

Returns

What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging. See our Returns & Exchanges page for full details.

Payment

What payment methods do you accept?
We accept major credit/debit cards and cash on delivery.